Privacy Policy

Legal Notices

Friedelsheim Limited (the ‘Company’), bearing the (BRN: C07005355), operates this website under the domain name:

Your use of this web site indicates your acknowledgement of these legal notices and the acceptance of the Company’s Conditions of Use. The Company may, at any time and without notice, change or update same. Therefore, it is your responsibility as a user to refer to the conditions on accessing this service.

Finally, the Company tries to ensure that the information on this site is correct but does not give any warranty as to its accuracy. Consequently, the Company does not accept any liability for errors, omissions and negligent acts.

We recommend you to read this Privacy Notice (hereafter the “Notice”) so that you understand our approach towards the use of your personal data. You will be required to consent to the terms of this Notice prior to acceding to the Services using this web site.

If you do not agree with these terms, you choose not to provide your personal data and this will impact on our ability to provide you with the Services. This Notice forms part of our Terms and Conditions and such shall be governed by and construed in accordance with the relevant laws.

This Notice has been designed in compliance with the provisions of the Mauritius Data Protection Act 2017 (hereafter the “MDPA”).

Conditions of Use

  1. This site intends to provide general information on us, our products and services.
  2. The services and information on this website are available only to residents of the Republic of Mauritius.
  3. The site may contain technical, typographical or other inaccuracies. Due to this, we consequently invite you to contact us to confirm all information contained on this site before placing any reliance on it.
  4. We do not guarantee that this site will operate free of error or defect and that it is free from computer viruses or any other contaminating computer program.
  5. Neither our directors, shareholders or employees will be liable for any damages or losses resulting by all means from your use of or inability to use this site.
  6. The Mauritian Courts shall have exclusive jurisdiction in any event of disputes arising under these terms and conditions.


Intellectual Property

  1. The site and the content within the site are protected by Mauritian copyright laws and international treaty provisions likewise. The compilation, organization and display of the content are hence our exclusive property.
  2. Our service marks, trademarks and other marks indicated on this site are our trademarks. Other marks, graphics, logos, page headers, button icons, scripts noted on the site are hence our sole and exclusive property.
  3. You should therefore not use these marks and trademarks in any manner that is likely to cause confusion among customers and in any manner that discredits us in connection with a service or product that we do not endorse.
  4. Similarly, all other trademarks that we do not own and that appear on this site are the property of their respective owners, who may or may have an affiliation with us.
  5. You should also not reproduce or store any part of this site in any other website, nor include it in any public or private electronic retrieval system or service without our prior written permission.


Privacy Notice

This Privacy Notice sets out how the Company uses and protects any information that you may provide when you use this website.

The Company is committed to ensuring the protection of your privacy. Hence, should we ask you to provide certain information that identify you when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We shall therefore not be liable for any loss or damage with regard to customer data or other data caused by:

  • Malfunction of our system or/and.
  • Third party systems or/and.
  • Unlawful access to or theft of data or/and.
  • Computer virus or destructive code on our system or/and.
  • Third party systems such as telecommunication service providers, electricity suppliers, internet service providers or any event over which we have no control.


What we collect

We may collect the following information:

  • Name and job title and/or.
  • Contact information including email address and/or.
  • Demographic information such as preferences and interests and/or.
  • Other information relevant to customer surveys and/or offers.


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and particularly for the following reasons:

  • Internal record keeping and/or.
  • We may use the information to improve our products and services and/or.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided and/or.
  • Additionally, we may also from time to time, use your information to contact you for market research purposes. We may contact you by email, phone, fax and email. We may for instance use the information to customise the website according to your interests.



We commit to ensuring that your information is secure. For that reason, in view of preventing unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We draw your attention to the fact that, information transmitted via the Internet, may be susceptible to monitoring and interception. In all cases, you will bear all risk of transmitting information in this manner. We will not be liable for any loss, harm or damage suffered by you as a result of transmitting information to us.

Finally, we reserve the right to request independent verification of any information transmitted via email. Please be aware that if any unsolicited confidential and proprietary information is sent to us via the Internet, we cannot guarantee same to remain confidential.


Links to other websites

Our website may occasionally contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over same. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites which are not governed by this privacy statement. You should therefore exercise caution and look at the privacy statement applicable to the website in question.


Collection of Personal Data

We collect and process your personal data mainly upon registration to provide you with access to our Services and to support our contractual relationship with you. In certain instances, we may process your personal data for certain other purposes as detailed below.

The types of personal data that are collected and processed include:

Types of personal data:


Name and surname   

Mandatory upon registration

Company name


Street Address



Mandatory upon registration


Mandatory upon registration

Email Address

Mandatory upon registration


How we use your data

We will use your personal data only for the purposes for which it was collected or agreed with you, for instance:

  • To render our Services;
  • To carry out our obligations arising from any contracts entered into between you and us pursuant to the Services;
  • To notify you about changes to our Services;
  • To respond to your queries or comments;
  • To assist you in your queries and concerns;
  • To inform you about any Services downtime, new [xxx] features or promotions;
  • Evaluate the use of the site, products and services;
  • For audit and record keeping purposes;
  • For market research purposes;
  • For monitoring and auditing site usage;
  • Help speed up your future activities and experience on the site. For example, a site can recognise that you have provided your Personal data and will not request the same data a second time;
  • In connection with legal proceedings;
  • Make the site easier to use and to better tailor the site and our products to your interests and needs;
  • Offer you the opportunity to take part in competitions or promotions;
  • Personalise your website experience, as well as to evaluate (anonymously and in the aggregate) statistics on website activity, such as what time you visited it, whether you’ve visited it before and what site referred you to it;
  • Suggest products or services (including those of relevant third parties) which we think may be of interest to you;
  • To assist with business development;
  • To conduct market or customer satisfaction research or for statistical analysis
  • To confirm and verify your identity or to verify that you are an authorised customer for security purposes;
  • To contact you regarding products and services which may be of interest to you, provided you have given us consent to do so or you have previously requested a product or service from us and the communication is relevant or related to that prior request and made within any timeframes established by applicable laws.

We may also use your personal data to comply with legal and regulatory requirements or industry codes to which we subscribe or which apply to us, or when it is otherwise allowed by law.

If you have consented to receiving marketing communications from us, you have the possibility to opt out of receiving communications from us at any time. Any direct marketing communications that we send to you will provide you with the data and means necessary to opt out.

Correction of your personal data

You have the right to ask us to update, correct or delete your personal data. We will take all reasonable steps to confirm your identity before making changes to personal data we may hold about you. We would appreciate it if you would take the necessary steps to keep your personal data accurate and up-to-date by notifying us of any changes we need to be aware of.

Changes to this notice

We reserve the right to amend this Notice from time to time to reflect changing legal requirements or our processing practices.

This version is dated 08.07.2020.

How to contact us

If you have any questions about this Notice, including any requests to exercise your legal rights, please contact us using the details below:

Friedelsheim Ltd
66, Botanical Garden Street, Curepipe

[email protected]
Tel: 230 670 1136

You have the right to complain to the Data Protection Commissioner (DPC) if you believe we have not handled your request in an appropriate manner. However, as a first step before complaining to the DPC, we would appreciate that you contact us so that we can remediate your concerns.